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Overview by Cindy Brouillette

Cindy B! REALTORS® consists of 9 highly skilled agents; eight specialize in working with either buyers "only" or with sellers "only" and one specializes in servicing Campbell County residents. In addition, we have 9 highly skilled administrators, each personally trained by Cindy Brouillette. Each support staff member has a specific role designed to support our agents and provide Cindy B! clients with consistent service and marketing. Each administrator specializes in one of three areas: 1) Marketing (serves as an in-house ad agency for agents by professionally marketing their listings), 2) Contracts (monitors and handles the contract details until closing), or 3) Client Service (handles showing feedback, appointment scheduling, office operations, deliveries, etc). With an unheard of 1:1 ratio of agent to support staff, Cindy B! agents are provided the time realistically needed to provide our clients with consistent customer service since they are not mired with administrative details or forced to create their own support staff (which requires hiring, training and managing).

Client Testimonials

I have been impressed with your approach to the market, and I have been impressed with the people who make up your organization.  They all, without exception, take a personal ownership to the piece of your business that they own.  Who could ask for more.  I am an engineer with an MBA.  I deal in facts and measurable entities.  Your organization, and the individuals you have in place are first class.  I will ALWAYS point associates, clients, friends and family to Cindy B! REALTORS for any and all real estate needs.
Todd Hunt, Union

Your entire operation is a well-oiled machine. I felt totally pampered from listing to closings. I appreciate the very professional organization and the very personal service. In an era when service is diminishing, the Cindy B team is the exception. Joe Stemple, Park Hills

Your organization provides the best in communication, knowledge of the market and a very professional approach with a tremendous staff with excellent capability. We had total trust and confidence in your whole organization. Out of 11 homes (bought and sold), your organization is the best real estate firm we have been exposed to. Tony Harvill, Ft. Wright

The practice of a specialized contract manager dealing with clients once the contract is signed is an excellent feature that we had not seen before. She was always available by phone and email, unlike agents we’ve dealt with in the past. Our experience was so positive and it came together so quickly, it is hard to identify improvements. The organization is efficient and very professional. JoAnn Owens, Villa Hills

We like that you allowed our listing agent to concentrate on us the customer more, while your professional photographer specialist takes picture and gets the listing set up. It gave my agent more quality time with us to answer all of our questions and time to get the home sold. We like the team concept because it provided us with professional service, abundance of useful information and quick replies. Jim & Darla Hilbert, Taylor Mill

My buyer agent has an amazing talent for knowing what a buyer is looking for in a house. She also makes time for her clients to see houses on short notice and acts as if it was no inconvenience. For a first time homeowner who really doesn’t know what to expect in buying a home, our buyer agent and the contact manager specialist made it all very clear for us. Kit & Chelle Green, Edgewood

I love the concept of different agents working for the buyer or seller. You feel "special" in this case. My buyer agent was the best. I felt as though I made a new friend in the 3-4 weeks that I worked with her. She was a true pleasure to work with. Beth Sterling, Crescent Springs

 


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